Customer Support as a Service Plans
Unlock the Customer Support Plan Designed to Fit Your Unique Needs
Silver
The Service Desk
- 24×7 Service Desk
- Managed By ResourceDekho
- Rapid Escalation to L1
- Categorization and Prioritization
Gold
Support special exhibitions.
- 24×7 L1 Support
- Managed By ResourceDekho
- Rapid Escalation to L2
- Prioritize and solve the ticket
- Dedicated L1 Resources
- Knowledge Management and Reporting
Platinum
Take support to the next level.
- 24×7 L1 & L2 Support
- Managed By ResourceDekho
- Rapid Escalation to L3
- Prioritize and solve the ticket
- Dedicated L1 & L2 Resources
- Knowledge Management and Reporting
Monitoring as a Service Plans
Choose the best package for your necessity
Silver
Enrich our growing community.
- 24×7 Monitoring
- Managed By ResourceDekho
- Rapid Escalation
- Monitoring & Health Check
Gold
incident special exhibitions.
- 24×7 Monitoring
- Managed By ResourceDekho
- Rapid Escalation
- Monitoring & Health Check
- Dedicated DevOps Resources
- Notification to client
Platinum
Take incident management to the next level.
- 24×7 Monitoring
- Managed By ResourceDekho
- Rapid Escalation
- Monitoring & Health Check
- Dedicated DevOps Resource
- Notification to client
- Troubleshooting & Escalation
- Database Performance Monitoring
Static Web Development Plans
Choose the best package from developing the website to its maintenance and hosting.
Silver
Enrich our growing community.
- Static Full Functional Website
Gold
Support special exhibitions.
- Static Full Functional Website
- Support and Maintenance
- Web Hosting Service
- Add On Page requests throughout the year
Platinum
Take support to the next level.
- Static Full Functional Website
- Support and Maintenance
- Web Hosting Service
- Add On Page requests throughout the year
- Image and Content Creation
- Static Full Functional Website without CMS
- Training and Assistance
- 24×7 Monitoring
Still confused? Get in touch to schedule a free consultation.